Shipping policy
Shipping Policy
Shipping Locations: We currently offer shipping within Canada and the United States.
Free Shipping Threshold: Orders totaling over $170 (before tax) are eligible for free standard shipping. Orders below this threshold will incur shipping charges.
Processing Time: Please allow approximately 3-5 business days for order processing before your products are shipped out. This processing time is necessary as our body butters are made to order to ensure freshness and quality. This does not include shipping time.
Shipping Methods: We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost, which will be displayed at checkout.
Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed at checkout before you finalize your purchase.
Shipping Confirmation: Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking information to monitor the status of your delivery.
Estimated Delivery Times: Delivery times vary depending on the shipping method selected and the destination. Standard shipping within Canada and the US typically takes 3-7 business days from the date of shipment. Please note that delivery times may be longer during peak seasons or due to unforeseen delays with the shipping carrier.
International Shipping: At this time, we do not offer international shipping outside of Canada and the United States.
Address Accuracy: Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
Order Tracking: You can track the status of your order using the tracking information provided in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team for assistance.
Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations based on their ingredients or destination. We reserve the right to refuse or cancel orders that violate these restrictions.
Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact us at through email at boldaromatics@gmail.com
Policy Updates: We reserve the right to update or modify our shipping policy at any time. Any changes to the policy will be reflected on this page.
Thank you for choosing Bold Aromatics for your mind, body and soul needs! We appreciate your support. Stay Bold!